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Frequently Asked Questions

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General

What is QuinPlay?

QuinPlay is a football pools and predictions platform. Create pools with friends, predict match results, and compete in real-time rankings. Completely free, with no real-money betting.

Is QuinPlay free?

Yes, completely free. No credit card needed to sign up, create pools, or make predictions. There may be optional premium features in the future, but the core platform will always be free.

Do I need to install anything?

No. QuinPlay works directly in your phone or computer browser. There's no app to download, though we plan to launch a native mobile app in the future.

Is QuinPlay a betting platform?

No. QuinPlay is a sports entertainment platform. No real money is involved, there are no cash prizes, and it is not affiliated with any bookmaker. The goal is fun and friendly competition between friends.

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Pools

How do I create a pool?

Sign up, go to the Pools section, and click "Create pool." Set the name, choose the tournament, configure scoring rules, and you're done. You'll get an invitation code to share with friends.

How many people can join a pool?

There is no fixed limit. You can have a small pool of 3 people or a massive one with hundreds of participants. The platform scales effortlessly.

Are pools private?

Yes. Pools are private by default: only those with the invitation code can join. You can also create public pools if you want to open the competition to more people.

Can I join multiple pools at the same time?

Yes, you can join as many pools as you like. Your predictions and points are calculated independently in each one.

What happens if a match is cancelled or postponed?

If a match is officially suspended or postponed, all associated predictions are automatically cancelled and nobody's score is affected. Points are recalculated without that match.

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Predictions

When can I make my predictions?

You can make predictions from when the match is enabled until a few minutes before kickoff. Once the match starts, predictions are locked.

What types of predictions are there?

QuinPlay offers 7 types: Match winner, Exact score, Both teams score, Half-time result, Total goals (Over/Under 2.5), First goal scorer team, and Double chance. Each pool can configure which types apply.

How are points calculated?

Each prediction type has a point value defined by the pool rules. Getting the exact score right earns more points than just predicting the winner. The pool admin configures the points when creating it.

Can I change my prediction?

Yes, you can change your prediction at any time before the match starts. Once it kicks off, it's locked.

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Account & Profile

How do I register?

You just need an email address and a username. Registration takes less than a minute and you don't need to verify your email to start using the platform.

Can I change my username?

Yes, you can change it in your profile settings. Keep in mind that your name is visible to other members of your pools.

How do I delete my account?

You can request account deletion by emailing us at support.quinplay@gmail.com. We'll delete all your personal data within 30 days.

I forgot my password. What should I do?

On the login screen there is a "Forgot your password?" link. Enter your email and we'll send you a reset link.

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World Cup 2026

Does QuinPlay cover the 2026 World Cup?

Yes. The 2026 World Cup (starting June 11, 2026) is one of our main events. You'll have access to all matches from the group stage through the final.

Can I create a pool just for the World Cup?

That's exactly what QuinPlay is built for. Create a dedicated World Cup 2026 pool, invite your friends, and compete throughout the entire tournament, match by match.

When can I start making World Cup predictions?

Predictions open when the official match schedule is published. For the 2026 World Cup they'll be available in advance so you can prepare.

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